Privacy Policy

This Privacy Policy explains how Precision Automation collects, uses, stores, and protects personal data when you use our website, forms, chatbot, booking pages, and related services.

1. Information We Collect

We may collect:

• Identity and contact details (for example: name, email, phone, company)
• Lead and enquiry details submitted through forms, booking pages, chat, or messaging channels
• Service preferences and project information you provide voluntarily
• Technical data such as IP address, browser type, pages viewed, and referral/UTM metadata
• Cookie consent preference and website interaction data

2. How We Use Information

We process data to:

• Respond to enquiries and deliver requested services
• Schedule and manage appointments
• Create and manage customer, lead, and support records
• Send operational communications and relevant follow-ups
• Improve website performance, security, and user experience
• Prevent abuse, spam, and fraudulent activity

3. Legal Bases (where applicable)

Depending on your location, we may rely on consent, contract performance, legitimate interests, and legal obligations as lawful bases for processing.

4. Cookies and Similar Technologies

We use cookies and similar technologies to remember preferences, improve service delivery, and understand site usage. You can manage cookies through your browser settings.

5. Data Sharing

We may share data with trusted service providers that support operations (for example: hosting, analytics, communications, scheduling, and payment tools). We do not sell personal data.

6. Data Retention

We keep personal data only as long as needed for business, contractual, legal, and security purposes, after which it is deleted or anonymized where feasible.

7. Security

We apply administrative, technical, and organizational safeguards designed to protect personal data against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

Subject to local law, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to request portability where applicable.

9. Third-Party Links and Services

Our site and communications may contain links or integrations to third-party platforms. Their data practices are governed by their own privacy policies.

10. International Transfers

Where data is transferred across borders, we take appropriate steps to ensure protections consistent with applicable law.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above.

12. Contact Us

If you have questions or requests related to privacy, contact us using the details below.